FAQs

We Have Answers to Your Questions about Prescriptions and More

Our team at Waterdown IDA Pharmacy is available to answer your questions and concerns in a timely manner. Check out some of the FAQs below, and contact us if you need more information. We look forward to serving you.

Contact Us

Store Hours

Mon to Fri: 9 a.m. – 8 p.m.
Saturday: 9 a.m. – 5 p.m.
Sunday: 11 a.m. – 4 p.m.

How do I transfer my prescriptions to your store?

Transferring your prescriptions is quick and easy. Speak to a staff member in the store, call, or send an email, and we'll do the rest.

Can I refill my prescriptions online?

Yes! Visit our online refill page and fill in the required details to get your prescription filled from the convenience of your home.

Do you deliver?

Yes! We can deliver prescription medications free of charge. Delivery times may vary.

Do you offer blister packaging?

Yes! If you are taking multiple medications, we can dispense them into weekly packages divided into morning (breakfast), noon (lunch), afternoon (supper) and evening (bedtime) doses.

Can I order special products?

Yes! We can order products not currently available in-store. Please speak to a staff member for more details.

Are you open on holidays?

We are open 7 days a week: Monday to Friday (9 a.m. - 8 p.m.), Saturday (9 a.m. - 5 p.m.), and Sunday (11 a.m. - 4 p.m.). We are closed on all statutory holidays. Notice regarding any closures will be posted in-store.